VON Hastings Northumberland Prince Edward

Reviews of VON Hastings Northumberland Prince Edward

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  Ron Piggott Added 2018-06-05

  ★ ☆ ☆ ☆ ☆
  Overall I've lost respect for the VON personal support worker program for a number of reasons:
  
  1. They have repeatedly changed scheduling models since I began the service in 2009. This has created inconsistency in the time I receive help and who covers the visit when my primary worker has vacations, sickness, family emergencies, etc.
  
  2. They have gone through numerous personal support worker program supervisors since I began receiving the service in 2009. I don't think a change in supervisors happening nearly once a year to be healthy functioning organization.
  
  3. Most recently the front line personal support workers schedules aren't being released until the day before. When I've asked for my schedule in advance it hasn't been given to me. This is preventing me from engaging in the community.
  
  4. I even had a personal support worker attempt to convert me to be a Jehovah Witness (which is against their Client bill of Rights).
  
  5. When I've been away from home the personal support worker service I've received from other competing organizations has been far superior.
  
  I whole heartedly do not recommend using the VON personal support worker program. Furthermore the VON personal support worker program is in part funded by the 'Ministry of Health and Long Term Care'. I feel they need to be held accountable for their short comings on tax payer money.

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